Customer Ratings & Reviews

This was a bit pricy, but after our Samsung TV started acting up after two years, we felt obligated to purchase. Glad this one is for five years, even if I had purchased the two year warranty for my Samsung TV, it would have not been valid.

Took care of me 4.5 yrs in when my Tv started to go out ! Highly recommend

You can count on Best Buy Geek Squad Warranty. Always there for you!

Peace of mind with a good quaility warranty, I had to use on other products I purchase, I had good service when it happened

Like most insurance, you pay for it and hope you never have to use it. Is it worth it for peace of mind? It is for me. Considering how much the insured item cost me to buy, to have it covered is worth it to me. Just consider it part of the price tag.

Would recommend getting a warranty just in case something happens you don’t have to worry

If I didn’t have a warranty on my 1st television, I would’ve been out of my money and the tv. It died out, don’t know why. Thanks to the protection plan, which I’ll renewal before it expires, I was able to get another tv.

Luckily I had a protection plan on my old samsung TV, because when the sound went out, I was able to get it sent in to be fixed twice, but with no luck, and then got a free replacement; never had to spend a penny except on a new protection plan.

Hoping that it takes care of any damage or malfunction over the next 5 yrs,

Handled fast and Efficiently Thanks to Geek Squad and In store Customer Service Representative made the transition seamless..

Professional and efficient, Friendly and knowledgeable staff

I like the fact that if anything happens someone will come out and if they can't fix the problem, you'll get a new tv. This is helpful to have.

it's a peace of mine that you know if anything go wrong with the product it will cover you up to 5 yrs

Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

for big tv's this warranty is better than the manufacturers extended warranty. In some cases it may cost more, but the coverage is much better with geek squad than with LG's plan for TV's

Have a use it just got the protection if I need it would recommend the plan

The agent is very responsive to our product. when our remote control does not work well, they try to replace it. When the pat is not available, they even send a new TV to us.

Hopefully I won’t have to use it but it’s safer to have than not having it.

Haven’t had to use them yet, but the price is great and I have heard great things about the geek squad

Dad loves it! Easy ordering, fast shipping amazing experience