Customer Ratings & Reviews

i purchased a new TV. I needed to have it delivered and installed. By purchasing this it was more economical then paying for delivery and installation. Installation was great.

I have this service on both of my TVs. It should be great. Price was reasonable and worth it.

I love geek squad replacement programs. I use them often when I have issues with my products I get a store credit and pick a new product is great! Recommend everyone purchase.

My sales rep Andrew at Langhorne Pa. was exceptionally attentive, informative and patient. I bought my TV because of him!

Agent came out to check on blurry screen. Said it wasn’t a good tv for streaming

Everything has gone well with the services requested and for those that didn't work the first time a second technician was sent out to resolve the issue making me happy with the service.

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

I'm not the type to just go and get protection, but after thinking about it, I'm glad I did. I had an issue and this was taken care of no questions asked. Great job Geeks.

Better to hace a protetion. Best Buy gives the best guarantee Ive seen!

Tv has a really good picture, really easy to use, easy to install

the Geek Squad always gives me good service when they show up. My only problem with them is that it is such a long wait for service appointments. And I get anxious waiting.

Love having the piece of mind that this brings! Always a great investment to have!

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Got for a great price! Great quality sound and easy to install!

Great thing to have especially when a gift would recommend

Definitely recommend getting this, helps out whenever something goes wrong

I always protect all of my purchases with the 5 year Geek Squad plan. Highly recommend to protect your expensive Application/Electronic devices. Never had an issue making a claim

[Employee of bestbuy] The geek squad was very helpful and when getting a nice tv it is worth it

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