Customer Ratings & Reviews

I always buy the protection plan. I just wish all of the best buy employees knew what it was. Got different stories from different people. Had a hard time returning tv even with the warrenty. Got the run around.

I had TV installed and old 36 inch heavy TV monster removed. By buying this coverage my cost for membership was $50 with TV installation and old TV removal. Great deal.

I was a bit skeptical about getting any warranty or insurance on my products but since everything goes thru then directly if anything goes wrong made it good to get

Haven’t had to use this yet, but so far so good. No complaints

Geek Squad is knowledgeable and friendly! Good to have support when you need it.

I have had to use this service a few time to remove virus and debug my computer so it will run at maximum efficiency. The Service that is provided is professional and fast.

This warranty is totally worth it. I’ve only had to return one of my electronic purchases one time and I got a full refund!

Well getting a insurance plan always help out in the long run it covers your cost of buying it again.

Always worth it. Geek squad protection plans and replacement plans are the best you can buy. I prefer going to best buy for all my electronics needs.

I really like the standard Geek Squad protection! It's been very helpful to us.

Vizo system works well together, TV is brighter and clearer and sound is great.

The extended warranty was very reasonable and a no brainer

Always a pleasure to have best buy replace my defective tv after fee years of having it. They also installed it again for free since my plan covers it.

Had Geek Squad protection on my old tv and glad I did. Tv died 18 months later. Best Buy was not able to get the part so refunded me the full purchase price

Getting protection plan is a must for product now and days is a must

I have not yet used the Geek Squad’s services but peace of mind is worth a lot to me.

I bought 2 of these TV's for my bedrooms. I put one of them in my master bedroom to replace my 46 inch Samsung 3D TV that broke. Needless to say, it won't be staying!!! I much prefer the larger screen, however, for the other bedrooms in the house which are not as big, this 32 inch model, at this price point, is a good choice.

Always a blessing! I schedule an appointment, go in, and done. I love that they do all the technical work for me!

I installed all my components a with no issues. Like the fact that I got the 5 year warranty on it.

Haven’t used to Geek Squad yet haven’t had to. Daughter set it up to Alexa to turn on & off. Go to selected channels.