Customer Ratings & Reviews

But where is my code to use for my free 2 month apple tv subscription?!

In my instance, it was a lifesaver because I had a problem with my tv. The geek squad came immediately & exchanged it. I was wonderfully pleased. Initially i was hesitant because i nave 3 other Samsungs & never had a problem. It was the best decision.

I love this, I use it as a monitor for my pc and it’s so nice and bright

Forgot to get protection with last laptop, and I did this time.

expensive for the item bought, I dont know why they want me to write at least 5o words, when 5 did it, so I had to write this extra meaninless information to meet their quota!

I always find best buy delivery and product up to standard with no problem with whatever i buy,they are there name best buy

I love the extra feeling of security, knowing my product is covered!

A must to have with the technology today. I purchased it to be on the safe side.

I haven’t had to use my Geek Squad protection yet, but having it definitely gives me peace of mind. Especially given how well the installation went.

So far haven't needed any assistance other than what I got from the sales rep. who was very knowledgeable and helpful. Feel better about a TV with extension to the typical warranty.

5 year Geek squad protection is essential in 2025. If the TV is going to give you problems it is most likely to occur in the last 2 years of your protection period unless you are the unfortunate one to have purchased a "lemon". Granted not all Geek Squad technicians are top notch but in general they provide responsible care when called and you may be lucky enough to get a technician that is beyond excellent. In any event a 5 year protection plan is essential when making such a substantial purchase.

Works very well no problems whatsoever and gets immediate attention

Convenient, better to have it and not need it than need it and not have it.

Nice to have peace of mind in a no-fuss warranty..

If you are going to buy any Electronics from Best Buy always get the insurance 5 years insurance is the best I have a TV to break down on me and I thought about it and I remember I had the warranty thinking that they wouldn't help me gave them a call and they helped me out and just two days with a brand new TV yes this is worth it

Your crazy if you spend money for a nice tv or other items and do not protect it! The Geek squad is the way to go!

Its been a while since I used geek squad, but then again when I needed them THEY WERE THERE and did a great job. Great service, nice people and quick. Couldn't ask for more!

I recently had the pleasure of experiencing the incredible service provided by Geek Squad, and I am genuinely amazed. From the moment I reached out for technical assistance to the resolution of my issue, the Geek Squad team displayed unmatched professionalism and expertise. Their customer support was prompt, courteous, and efficient. The technicians demonstrated a deep understanding of my tech concerns and went above and beyond to ensure a swift and effective solution. What truly sets Geek Squad apart is their commitment to customer satisfaction. Whether it's troubleshooting, installations, or general tech advice, Geek Squad has proven to be a reliable ally for anyone navigating the complexities of modern technology. I wholeheartedly recommend their services to anyone seeking top-notch tech support. Kudos to Geek Squad for their amazing service.

Glad to have this warranty just in case something happens w/ our new tv.

It's always great to have the protection needed for higher value products