Customer Ratings & Reviews

Usually do not purchase the warranty, but thankful I did!

Always getting protection for any product you buy is a great thing! The geek squad goes above and beyond to make sure you are protected. Would recommend them to anyone!

Always great to have extra protection on high end items. It's good to have a peace of mind with your products.

They delivered a tv, its nice to have a service that will come to your home and look at tv.

Seems to be ok, has worked for me in the past. I've not had the need to use this for this TV

Love the Geek squad! The price for product protection is well worth it. I’ve had to use on occasion!

Affordable, take to local store for warranty and no need to keep packaging

they very great at what they did when they came they were there when they say were coming

Had a problem with my Dell computer. They had it back to me in only one day. Didn't cost me a thing. To me that's great.

Protection on a tv never hurts... Especially with how "Disposable" they have seemed to become. Salesperson was a help.

Protection on a tv never hurts... Especially with how "Disposable" they have seemed to become. Salesperson was a help.

Good, fast service on time and very reliable and efficient

I am a big fan of the Geek Squad. It is one of the things that I can do to make life easier

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

Geek Squad Protection is essential. They always help us through any issues we come across. I get this on almost all my electronics.

I purchased many things from best buy over the past years. By far the greatest thing they have in the store! It'll protect your investment and hard earned money!!!

Good service as always alwas do a good job helping.

This is a good item to have for hard to get places in the yard it can be a little heavy but worth it

Haven't had to use the geek squad service on my television. BUT have talked with them in store and am very pleased with their customer service and worry free guarantee!

Best Buy Protection Plans have no equal in the industry. One service call an warranty pays for itself.