Customer Ratings & Reviews

Good good good good good good good good good gooood

Geek Squad was so great and their service is amazing

Having insurance gives us some relief as the new TV we bought is in great quality and we want to make sure it can get fixed if something were to happen to it.

It gives me much peace of mind that the TV I bought for my father has a fix or replace coverage for the next 5 years. The cost works out to a couple of drinks from Starbucks per year. VERY affordable coverage that can be redeemed at many stores. I live in a different county than my parents. TV problems, there's a store 5 minutes away from them!

Haven't used itt for things like tv yet, but, based on prior experience, they are a First-rate operation.

Grateful I had it because I had to use it to replace a tv. They were very helpful in doing so even though they didn’t have the same tv they let me upgrade to a better tv which cost a little more but gave it to me for the price I paid on the other one

Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

Picture and audio are both high quality ,and plenty of USB and video input and output. Overall great buy.

The Geek Squad is worth every penny! It is always there to help out with the ever-changing cyber world. Always pleasant, patient and efficient. They take the worry out of dealing with technology! Glad they have my back!

Whenever we buy anything from Best Buy we always get the Geek Squad protection which has always been beneficial to us!! Lightening storms etc can damage tv's even if you have generators or power supplies! So for us the protection is well worth it especially with how expensive electronics can be!

I bought my TV in 2021, and it started to act up, and the screen started dying. I took it back to Best Buy, and they returned it with NO issues.

Beautiful tv! Everything about it is amazing and I love it

The agents did a fine job of installing the TV and the wall mount.

The agents installed my TV on the wall and connected it to the new sound bar. I am very pleased with the agents. The were professional and extremely knowledgeable. I have used Geek Squad for over 10 years and am always satisfied.

Geek squad does do a great job at repairs. However trying to get ahold of someone and get something lined up is impossible at times. As long as you are patient they are a great addition to your purchase

AWESOME CUSTOMER SERVICE. THANK YOU FOR YOUR HARD WORK.

I buy warranties on all my electronics. If best buy ever got rid of the geek squad warranty id likely never buy another tv from there. But super satisfied

They are very helpful. Always know exactly what to do and get the problem solved.

Haven’t had to use it yet but good value for what it covers

Absolutely recommend adding a Geek Squad protection plan to your purchase. They are extremely helpful and can save you a lot of money and trouble. They replaced my tv and the process was very easy.