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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30892 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 492 Showing 9,821-9,840 of 30,891 reviews
  • Rated 5 out of 5 stars

    GOOD safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this from Geek just in case I had problems after mfg warranty, I haven't had to use it so far, but confident they will be available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased warranty for electronics in the past and I have always been very happy I did I haven't used there warranty plan yet but for the price for 5 year plan it's best to be safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty, still too soon to tell because I haven't had to use it yet. I had always had a good experience with best buy and my other warranties though whenever I needed to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down I love my geek squad protection getting this for my TV was needed because I knoe if there's a problem I can contact geek squad to find out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HIGHLY RECOMMEND ALWAYS BUYING THESE BEST BUY WARRANTIES AS A JUST INCASE EVERYTIME IVE HAD TO USE THEM BEST BUY HAS GIVEN TOP SERVICE AND REPLACEMENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the TV I purchased for my college girls. Gives me peace of mind knowing that they can get help with any problem without my having to drive 100 miles to assist them. 5 years of peace...yea!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Again..can go eitheer way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service, well, when you can get someone. It goes either way so it's hard to say. Seems when you get someone to help you that is good, they are very good, but when you get that other guy...doesnt go so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Years Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty for my new TV. Used the service on my old TV and they replaced it with a brand new TV. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Definitely recommend the service to anyone buying a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an extended warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a protection agreement, what do you want a review to say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase we made to protect our TV. Easy Peezy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy replacement or protection plans in case of those oops moments or hardware failure. I haven’t had to use it and hopefully I won’t have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Queensugar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent delivered my TV and it fits perfectly in the area I chose.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a full refund in store credit which helped a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great and made it an easy process. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great any problems you have they will either help you over the phone or send someone out to fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to add this to an open-box tv purchase, which is excellent. My last tv died after 1 year, so I am a very happy I had extended warranty protection. Saved me lots of money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had son-in-law hook it up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know that was available. I will remember this for the next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad a few times since I purchased the protection package, Each time the person was helpful and courteous. I am happy with mu purchase.

    I would recommend this to a friend