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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30892 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 506 Showing 10,101-10,120 of 30,891 reviews
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must to keep your electronics taken care of. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you buy a TV get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the 2yr protection plan has came in handy a few times. If I didn't have it I would have been stuck buying a new TV. I recommend it to everyone buying a new TV. It's a life saver!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend buying a protection plan for any large electronic purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it is always best to get that extra protect! For the just in case something happens. Cause we never know what could or will happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy offers an additional protection for things that you buy at a reasonable price, and will take care of any problems that arise quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers any damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty! They cover anything even if it was your mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have with all new tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you know, even tvs have a ton of tech and software in them. All of the new consoles and 4k tvs are very expensive, so I highly recommend purchasing the 2yr geek squad plan through best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Zander. Thanks for sharing this with us! The protection plans really are nice to have just in case something goes wrong. I love the peace of mind it provides. Please let us know if you have any questions we can answer for you!

  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this is a good value. I have the 5 yr protection. I have not needed to contact the Geek Squad as my tv has thankfully had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    *knocks on wood*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only used it a few times

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is All THAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy a product without it! It has saved me several times with products I purchased. Especially my FIT Bit. I never have a problem with getting items replaced. Well worth the investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not applicable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but so far so good. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get insurance !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Great coverage Great geek squad Overall they with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and professional. We had the install our tv and soundbar. Did a great job. There was an issue that crept up and we were able to schedule a reinstall with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and nice to deal with - thanks and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and you can control it with your phove or assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv that was installed in my room works great and geek squad is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership and can bring in up to 3 computers for repairs. Sometimes i have to bring it in more than once but at least i have the service and can count on that without paying another cent.

    I would recommend this to a friend