Customer Ratings & Reviews

Very reliable and there if you need it, would recommend for purchase

The squad mounted the tv and ensured all was working before departing. Excellent service.

This warranty is very helpful and I know Geek Squad will be there when I need them

I think it is worth getting for a peace of mind if anything should go wrong

Love the service and the customer service over the phone.

Experience the powerful, shaking bass that fills the theater sound room.

IF YOU BUY ANY TV YOU MUST BUY THE GEEK SQUAD PROTECTION IT COVER FOR A FULL REPLACEMENT IF THEY CAN'T FIX IT

I always used to geek squad to help us out and connect everything for us they always do an amazing job thank you geek squad

I've had nothing but positive experiences with Geek Squad, particularly with their friendly and informed experts who promptly fix problems and offer outstanding customer service. I'm glad I registered my product for more protection. Happy customer!

Its nice to know if some thing go's wrong I'm covered, I don't have to worry.

If you can, I recommend getting Geek Squad protection on electronics such as tv's. A few years ago, I purchased a smart tv for my son and had it for about a year before it completely went kaputt. It always had issues toggling properly through the apps and would sometimes take ten minutes switching from one app to the other. Luckily, I did purchase Geek Squad protection and was able to get another tv since there was no way of fixing that one. We went with a different brand and have had no issues since.

Purchased this just in case I might need it I usually don’t purchase extended warranties

Glad to have this for a piece of mind! Have heard great things about the service!

It’s protecting your investment. Self explanatory and worth it

Good to have if ever needed, hoping that I don’t and my product continues past 5 years.

I bought the 5 year protection plan for my 2018 OLED TV purchase. That TV ended up with failures covered by the Geek Squad protection, and so Geek Squad replaced my TV with a latest model year version. I had paid the early adopter tax for the 2018 TV, and the protection of Geek Squad helped by basically getting me a new TV with next to no hassle on my end, and the value of the protection meant getting another 5 year protection for this new TV. Hopefully no issues with it, but if something does happen with the TV I'm satisfied that I'll be covered if something does happen. They came and installed it quickly and set it up for me. They also took great care to mind the space, so there was no issue with having them in the house. Not sure when I'd make such a purchase, if/when I ever buy large stuff that has a reasonable chance of failure, I'm getting Geek Squad protection again.

I definitely bought the geek squad 5 year protection

You should have it, especially you purchase OLED TV.

Good quality products but technology breaks so good to have backup

Getting a hold of someone to help is a chore. Within a month of buying our new TV set it started acting up. When you call for assistance you’re calling out if the country. I don’t care about that , it’s just that when you can’t understand the person you’re taking to and your request to be transferred to The USA and get ignored, that’s frustrating . I believe the person on the other end is trying to help but then refusing my request is disrespectful . I went to the Best Buy near me and they would not take a service request, they said I had to call it in.