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Customer reviews

Rating 4.7 out of 5 stars with 30842 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 656 Showing 13,101-13,120 of 30,842 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad protection for our TV knowing that any issues will be taken care of in a timely & professional manner due to the great service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in case i need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use the Geek squad yet but it is nice to have in caqse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was good the do a perfect job thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service as always alwas do a good job helping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good invesment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year Geek Squad Protection has a fair price and covers the right things about the product it covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me to better understand my purchase. Took time to explain how the new TV and remote worked. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the services as of yet. But my daughter has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't has the chance to use service but my daughter has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad are nice guys and girls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good technicians with great customer service skills. Very busy though. Had to wait a week to get help to hang TV hangers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to have help when you need it especially when you don’t know much it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assistance is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad Protection for many years and have used it often and found the assistance wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always choose warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extra warranty that must be a rule of thumb. Anything above $100 could hurt you to replace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice item to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item to have for hard to get places in the yard it can be a little heavy but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no way I was walking out with $1300 dollar tv and not get the protection needed now a days.Covers everything so don't be cheap and protect your appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend using the Geek Squad to set up your electronics. They are experts and make it convenient for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and connected to all my devices very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use for my for my Tv yet but i feel better i know i am covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price. I hope never to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how Best Buy offers this protection. I always buy it, you never know when you will use it but when I did for other products they responded quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service department in any store. The agents at the woodland hills location in California are above and beyond helpful

    I would recommend this to a friend