Customer Ratings & Reviews

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

The agents or the TV exactly where I wanted it and were very respectful to my house and merchandise

I always purchase Geek Squad. They have come in handy many times.

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

I haven't had to use this warranty yet. But it gives you a safe feeling knowing if something goes wrong. If you ever drive what it cost to fix a flat screen tv, you will be shocked.

Great protection if i need it has cam in handy in the past . I always get at lease 2 year protection plan

The Geek Squad came in mounted the TV and made sure i was able to work all apps.

[Employee of bestbuy] The geek squad service never fails to impress me at all.

I always recommend getting the extended warranty through Best Buy, that way you can take the product to a Best Buy if you have any issues, instead of dealing with the manufacturer.

I've never had to use it but it gives me great Peace of Mind. The price is great for the coverage of warranty.

Amazing service ver professional def always use them

Purchased the Geek Squad protection plan with my new 55' 4K TV. I had the same program on my previous TV and highly recommend it. Best money I ever spent. 5 years of piece of mind

This item is great. I love it. I will purchase again from this store in the future ofcourse.

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

this might be good if something goes wrong...hope we don't need it. This was purchased because I made a mistake elsewhere and didn't purchase a plan. Then when needed didn't have it.

Useful warranty. Bestbuy has always been great about fixing or replacing items under warranty if you aren’t buying them already be sure to start adding them.

Geek Squad Services are recommended especially for large UHDTVs. I enjoy the service in Culver City because they do stand behind their product in case the item breaks or is damaged in some way, and it's very much recommended. I would say get the five year plans if you can afford it since it does get costly when you purchase only the two year plans.

Can’t complain the geek squad protection service has never let me down. In my opinion there is no downside.

I had an LG tv before and didn't buy the protection and when it was still under warranty it would have been so much easier if I had purchased the protection. I totally believe in it and my friends have told me also how good it is too.