Customer Ratings & Reviews

Always get geek packages. You do not have to wait for manufacturers to receive, review, approve and ship back

[Employee of bestbuy] This is an amazing product. I use it almost every day and i am highly satisfied

we haven’t had the need to use our geek squad purchase

I have always found the Geek Squad to be value added to our Bigger purchases.

They set up my first tv pretty quickly. Smooth process.

I purchase protection plans with all of my Best Buy purchases because repairs are so easy and the customer service is amazing. When my item wasn't able to be repaired, I was given a credit to purchase a new one.

I purchased a television on Black Friday and decided to buy the 5 year extended warranty with it. This is 5years I can have a peace of mind about the possible repairs to my television.- Thank You Best Buy

I got this for my 70in LG tv that I love. I haven't used the Geek squad yet. Which is great but glad to know they'll be there if I need them.

Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one⭐️⭐️⭐️⭐️⭐️✌️

Love my new 55" Insignia Smart TV. I'm enjoying watching TV shows & movies in my living room. Great picture quality!

Since the decline of Sears, Best Buy is my go to for big electronics and appliances. Geek Squad protection is a big reason why, no hassle warranty service.

Geek Squad 5 Year Protection Plans pay for themselves in the long run

The representative was very helpful and friendly she explained everything to me

The agents were very knowledgeable and went above and beyond to answer any questions. I think the prices for geek squad have come down and feel more reasonable.

Anytime I go to Geek Squad they are always very efficient. Keep it up y'all!

They did such a good job installing the tv on the wall

I like the warranty for the price which includes the Geek squad!

I had the best experience with customer service and with the in store sales representative!

I bought the additional warranty "just in case" my son broke this tv. He broke my last computer by swinging a toy into it, so I now have that extra peace of mind should he do something like that again with his new tv.

I never used to buy extended warranty services but I've purchased and had to use it and couldn't believe how good I was treated when I did go to use it.