Customer Ratings & Reviews

Good service nice people when you call easy going people

I purchased 5year service because the last TV I purchased had a 5 year plan and the TV last 3 years. The support I received was very good

great to have as the geekk squad delivered and hung the tv. Hooked up the sound bar and all our additional equipment and made sure everything works.

Ive always had good experiences using the geek squad.

Got this with a tv. They came out and tested it when the screen went black. Replaced the tv immediately.

The protection that geek squad provides is un matched. It allows you to deal directly with then and not have to deal with the items manufacturers for any problems with your products

I heard mix opinions on to whether get the protection plan or not. I decided to just in case. I rather knw if something does happen i can bring it to best buy then trying to figure out another way.

5-Year Standard Geek Squad Protection this is a must to get accidents happen and its ease to get your product fixed or replaced with no problems

5-Year Standard Geek Squad Protection this is a must to get accidents happen and its ease to get your product fixed or replaced with no problems

2-Year Standard Geek Squad Protection this is a must to get accidents happen and its ease to get your product fixed or replaced with no problems

5-Year Standard Geek Squad Protection this is a must to get accidents happen and its ease to get your product fixed or replaced with no problems

Best Buy always offers the best insurance. Saves you a headache. Other companies make you go through these huge process but this is great

Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

Haven’t had a chance to use them yet!!!!!!!!!!!!!!!

Great as always, geek squad is definitely worth the money to have them in your pocket if need be

Give yourself peace of mind that your TV is covered under warranty and if you have any questions they’re there they answer them for you

Its a nice tv. Using it for almost 7 months n no problem

I purchased last years Sony 4K which was basically powered up for over a year. The 5 year warranty was a must just in case it decides it's had enough life! We'll see if Best Buy stands behind it's warranty!

Geek Squad service is a definite must have. Highly recommend it!