Customer Ratings & Reviews

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

The geek squad is Everything and then some! Do not sleep on the Geek Squad

I got this warranty because I dropped my previous tv, my second one in 1 year, and had I had a warranty the first two times, I wouldn’t be in this boat. I know that the next time something may happen to my tv, it’s covered and will be in great hands. :)

The 5 year warranty was a great price for my OLED tv, and having used Geek Squad Warranty in the past, I know that i will have no issues using it should the need arise.

Very helpful and great to talk to we resolve any issues

I used Geek Squad protection services once in the past and was surprised how fast they fixed and shipped my item back. Since then i add their protection plan for my expensive purchases.

It is worth it, the peace of mint that your item has a warranty that is reliable is great

I would not ever purchase a TV without the geek squad cover They are very professional and prompt if they can not repair it they replace it - it is very comforting to have that security on your purchases.

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Best Buy Geek Squad has the best protection plans on Electronics as well as they've got the best return policy, exchange, replacement, ect... I highly recommend getting Electronics from Best Buy & purchasing the Geek Squad protection plan.

Pays for itself if your household has several items that fall under this protection. We have 3 computers and they alone pay for the service if one considers virus protection and occasional cleaning of the hard drive,

I like adding geek squad protection because you never know what can or will happen, the only issue is something always happens after that 2 year warranty is up, and I never get the 5 year...

Bought it just in case something goes wrong with the TV.

I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.

Great customer support and very professional. Try them.

Remotes can go out etc etc. It's piece of mind. Power surges can kill a tv so...

It's always nice to know that Best Buy's in house protection service is both convenient and reliable in case anything you buy there is defective under their extended warranty. Friendly service and very easy to use.

I love my TV and service was pretty fast to pick it up.

Okay price without having too much of purchase was a lemon. Have yet to use the warranty but terms and conditions shows it would be worth it if it decides to crap out