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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 403 Showing 8,041-8,060 of 30,414 reviews
  • Rated 5 out of 5 stars

    Great Plan, Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for big tv's this warranty is better than the manufacturers extended warranty. In some cases it may cost more, but the coverage is much better with geek squad than with LG's plan for TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful movers and customer support fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for hd tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to get an extended warranty for your big appliance purchases just incase something goes wrong that way you can get tons our use out of your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty cost replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek helped with my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customers services. I was having technical issues with my TV and I communicate with Geek squad waay to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad attention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my prior guarantee and the attention received was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protective plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Always Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protections plans for as long as I can remember. For anything of high dollar value it is imperative to get the protection plan. I have had to use it a few times in the past and they went above and beyond for the service I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but glad it is there when the TV’s are built so cheap anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was veyr good quality, and i would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery guys were super friendly and helpful and delivered right on time, as well as kept me updated as they got closer to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This added warranty gives me the peace of mind just in case there’s an issue with my new TV for the next five years. I love protecting my investment with this warranty,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used any kind of help from Geek squad, it’s good to hear that if I ever do in the near feature that it’s there at my convenience or until my due date expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranty is the best! It covers almost anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe rather than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase these most of the time with my computer and electronics. I've only ever had to use them once and had no issues. Hoping not to have to use, but its a good just in case for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 5-year Geek Squad Protection, because I would rather be safe than sorry if the TV breaks down or anything goes wrong with it! TVs and I do not the best of luck some times???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had a reason to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use yet but I’ve heard good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased the Geek Squad protection and had to only use them once for an appliance issue. No issues what so ever. Ease your mind and get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service on manufacture component failure

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.

    I would recommend this to a friend