Customer Ratings & Reviews

Thanks for the great service and I definitely recommend shopping at best buy

I bought Geek Squad because I have used the protection plan it is worth the price and the service they provided. Its better than other protection plans.

I bought the 5 year warranty and well worth it. My tv started acting up the last year of the warranty and I called best buy and they quickly brought me a brand new tv.

I feel a sense of comfort and security, knowing the Geek Squad has my back whenever I buy a product at Best Buy. They are reliable, courteous, and indispensable

Great product and protection was super cheap too!!

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

It works great, good lighting and the images are great

I have only once not buy the warranty and that one time I didn’t the tv starting having issues! The other 3 times I got the warranty I have not needed to use it yet! It’s worth it just in case!

I always buy protection plan because if something goes wrong the geek squad will repair or give you a new tv well worth the $. Also total tech support is awesome

The quality of equipment really interferes with geek squad interaction. Since initial instal and set up they’ve been great in answering questions and troubleshooting

No need for it...yet. Just purchased this with a new TV. I always get the extended warrantees. They've come in use many many times.

Quick appointments and resolution. No complaints at all.

Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help.

I got a price adjustment and ended up getting a price adjusted warranty. So working with the Geek Squad service has been great so far.

Excellent picture and the sound is very good. And very easy to set up.

Good to cover your new 4K tv pass its warranty. Although they should cost less!! Less is better and would encourage people to buy it more often without thinking about it twice and more likely to turn it down.

Get the protection plan because within a 5 years if anything goes wrong you can take it back or they might replace it depends on the conditions. If not you're screwed

I always purchase a warranty for my electronics just in case something happens or goes wrong.

geek squad protection plan for TV offers free repair at home, or free pickup and delivery to repair at their center. this is quite hassle free. They also offers only 3-5 dead pixels minimum needed instead 9 with samsung warrenty