Customer Ratings & Reviews

The agents were on time, neat, left no mess. Made sure all connections displayed properly.

So glad we purchased as the tv developed a bad panel and was not fun to look at. Use of the warranty was very easy and painless.

Excellent service have used Geek Squad for computer as well as television repair. When they were not able to repair the television they replaced it. Would highly recommend Geek Squad.

hope i dont need to use it ...but if i do im sure geek squad will come through

Peace of mind, hopefully won't be needed but will have it just in case

Service plan comes in handy so I always buy to protect my product

I just bought this Samsung - 55" Class Q80T Series QLED 4K UHD Smart Tizen TV and wanted to feel extra secure so purchased the 5 year warranty plan. Hope I never have to USE it but if so ok I'm ready! From the past experiences I've had with Geek the SQUAD all went well when they came to my home to Calibrate my TV. They took their time and were very thorough.

Good value, reasonable cost, but could be made better with a "no use" small rebate. If you do not use the insurance at all. They rebate 25% of the cost in gift card value? This would add value and make the insurance even more attractive.

Produce works just as it should. No issues and customer service was exceptional. I will continue to use Best But gor all of my electronic needs

hope not to have to use it. Ask me again in 4-1/2 years!

Excellent picture. Has all the apps needed to watch anything we want and with the service plan we know we will have a great tv for years to come should we run into problems

GEEK SQUAD it always a great servicevto have for purchases.

Well i did receive the information quickly and i haven't used it yet. I needed extra coverage just in case for years to come.

Great protection plan for the price! I would recommend!

My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

In my opinion not all items need a protection plan, but for a tv in my house, needed! Tv's are so light weight and the screens are more sensitive to a cats flying attack of images on screen, the "opps I missed " thrown balls or the backswing in sword play, and of course the accidental discharge of an airsoft gun's bb's. Then for the normal household ,things like surge protection, pixel loss, speaker crackling and now days the "Smart" portions of the tv. So I say yes to tv protection plans.

Best opinion ever.................................

I have a few questions, what is the price of the item, are you expecting it to last awhile, and is it a good product if you checked those boxes then you should get a warranty {my opinion of course}

The only problem with this is it doesn’t take over until my TCL warranty goes away. So I paid for 5 years but will only get 4? Kinda crappy especially since TCL is hell to deal with and now I’m stuck with a defective TV until the warranty I paid for takes over.

Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.