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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30325 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 30,325 reviews
  • Rated 5 out of 5 stars

    The heroes we deserve, and need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been extremely helpful in resolving an issue with my TV. Honestly, you don’t realize how much you need their expertise until you need it. Very happy with my experience. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS always great. They are always great. I have had them come out for a few different appliances, my dryer more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Nice tv Picture quality excellent . Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learned my lesson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Hisense Roku t.v. that blinked out on me after a few years and I didn’t get the extended warranty. When I purchased the LG t.v. I definitely included an extended warranty package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad...it gives me the protection and confidence I need to buy from Best Buy..which is the only place I buy my electronics from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will buy the 5 year warranty every time. Our LG went blue and couldn’t be repaired in the last year of our warranty. New TV, full installation & wall mount included as that was how we purchased the LG 4 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so glad we got the extended warranty with our purchase of the Insignia 50" TV . The geek squad came out promptly, and replaced the power supply twice, the third time the power supply went bad, Best Buy replaced the TV at no charge, We are very happy with the replacement, and Best Buy truly stands by their warrantys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5 yr protection on my new TCL Smart TV that I purchased was a great price!! It gives me added security and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product an pictures are magnificent TV an customer service an delivery was on Time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the service on a Vizio for my father a few years ago. Brought TV in and they couldn't fix it so we got a new one of the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I fully recommend their service! I'm very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and nice too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. Came in and set up my tv on my entertainment center. Very professional and great service. Made sure that I was pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product & Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product, when came time too purchased the representative explained the difference in the product I was hoping to purchase. The Geek representative also is highly recommended he has plenty of knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, keep it, be at peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is worth getting when it comes to owning electronic devices from any store. We had a 55" Tv that after four years went out and quit working. Since we had the extra warranty on it Best Buy gave us a new Tv upgrade from what we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kind of stupid not to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be stupid not to purchase the geek squad plan when buying a samsung tv for the price, because after you own the tv for maybe a month, you will get an insurance packet from samsung, after registering your tv online. It is extremely expensive, while geek-squad if you purchase minimum of 2 years you can renew it when the 2 years is up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV is so awesome! I love the apps, the picture, the sound quality an I got a great price for the size (65')

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go for protection, its just worth the minimal upcharge for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for amount of time of service I'm getting it for.

    I would recommend this to a friend