Customer Ratings & Reviews

Oddly I'm being asked to review geek squad service when I have not yet had a need to use them.

I've never had to use it but it gives me great Peace of Mind. The price is great for the coverage of warranty.

So glad to have peace of mind that my purchase is covered.

This is the most money Iv ever spent on a TV so getting the protection plan seemed like a no brainer

This service is probably not for everyone, but was well worth getting for my tv.

Worth the money. Warranties are important and especially for technology.

Do not buy Geek protection as it is usless: they will keep your item for as long as they want without replacement

Best Buy does stand behind their products and warranties, whether a standard warranty or an extended. It is the same. They do try to work with their customers the best they can

Great warranty plan. Never a hassle and a great price

I have used Geek Squad protections plans for as long as I can remember. For anything of high dollar value it is imperative to get the protection plan. I have had to use it a few times in the past and they went above and beyond for the service I needed.

Better safe to have protection than not to. T.V works so good i didn't need to report any problems.

I know they do quality work from previous encounters with them. Unfortunately due to the holidays and covid I have to wait over 2 weeks for a house call on a tb that died 2 weeks after purchase. They are always worth it though. Just backed up I suppose currently.

Love it for kids It had a crack and the replaced ordered and had delivered to my house

This item gets lots of use. Five year protection at a very reasonable price.

For the peace of mind on my budget TV, well worth the pruchase. I havent had to use it yet, but its like car insurance, if you dont have it and need then you will definitely regret it.

I hope I will never need it but I'm super happy I was able to purchase this protection for our tv.

So far, no complaints - hopefully I won't have to use it ever!

Always feel that the quality of the products are not always as good as it should be Having the extra warranty gives a sense of security if anything goes wrong

The agents mounted my tv and connected it to all my devices

Always have protection on your large purchases. My last tv when out two weeks before my extended warranty expired. I got lucky. Spend the extra money and save yourself the headache.