Customer Ratings & Reviews

The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

Great Idea for Peace of mind. Sales was amazing. Thanks

Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

I have always had the geek squad protection and have had excellent service and experience with this service.

A small price for peace of mind in the future. Smart choice

Always recommended for your electronics. Its really helpful

The agents mounted my TV and connected it to all my devices

The representative was very helpful and friendly she explained everything to me

i thing those kind of warranty extensions are always useful..my tv burned at house at fire i could not get money back but, they refund the money from protection ..not full amount but for one year usage i did get $75 back..fine

My last TV died after 2 years. So with my new 75” Samsung tv purchase, I had to get the 5 year protection. Best Buy gave me a deal on the service plan to ensure I was covered. It is a lot but cheaper than buying a new TV.

We always purchase extended insurance with GeekSquad. They have always been very professional and helpful.

We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

Good service to have they are very knowledgeable people

Easy to understand, good communication. Was given clear, concise answers to all questions

Everyproblem from loading, interface, distortions, dropouts have been dealt with quickly and efficiently be the Geek squad. Mostly over the phone, but once or tice at Best Buy. These people know what they are doing and are worth the investment.

Easy process. Quick service. Respectful humans. Would recommend

Certainly hope this will not be needed, but good to know it was available at a reasonable price. It’s a good insurance policy to keep my new TV in perfect working condition.

A regardless service. All the staff very good and efficient.

If you purchase a tv please by the five year protection to cover it. For five years your tv will be covered if it stop working for some reason. It keep you from having to buy a new one.

They mounted and set up my TV and my remotes, great service.