Customer Ratings & Reviews

The tv that was installed in my room works great and geek squad is amazing

Love that they offer such long protection at such a reasonable price. I get it on everything I buy. Well worth the peace of mind.

I have had things break, stop working, and even get so hot, it smoked..lol.. Yes, I totalled out a vacume cleaner lol.. They stood up to warranty and replaced my items..

The Nerd Herd at the Buy More is where it’s at. They are helpful and careful with your electronic mumbo jumbo!

Professional protection. All in one for all kind. Very nice service.

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

Better to have it and not need it, then need it and not have it.

This is a service that I have always subscribed to when purchasing a high value item at Best Buy. However I have only used this protection plan on my first TV I purchased at Best Buy. At that time it was of great value to me to have subscribed since I received all the attention and service required until I was satisfied with my product.

A Geek Squad extended warranty policy is recommended for additional protection especially when new technology is purchased. I can't put a price on Having the peace of mind.

A Geek Squad extended warranty policy is recommended for additional protection especially when new technology is purchased. I can't put a price on Having the peace of mind.

I purchased and floor model TV, and was able to already use this protect to get a new main frame on my TV. Totally worth the extra money to have the coverage from Geek Squad.

they have great customer service making every thing easy

I totally love having the protection on all of my devices. They make it so easy.

The team were very knowledgeable and helpful when I needed help with my MacBook

Ive had alsorts of televisions but this sony televisions graphics are so awesome and the colors are very vibrant

Never had to use this but from what happened to my old TV I went ahead and purchased this just in case. I was a sad day when all I could do was recycle my old 70inch Sharp

A very good service for someone like myself who isn't the most tech savy!

I would recommend it as watch for kids are always in danger. As I bought two watches in one of them I used this service and it was perfect.

The Television I bought,although brand new didnot have a remote or user booklet in the box. The Geek quad made a complete swap in four days.

I have not had a need to use the Geek Squad Warranty. i wish i had purchased for my previous TV though. That one had issues around year 4.