Customer Ratings & Reviews

It was good while I had it. Unfortunately my laptop only had issues after it expired.

Geek Squad team are amazing. They explain everything to you from a to z.

So far I haven't had to use it, but just having it takes quite a bit of load of my mind, if anything would to happen to my TV.

Geek squad always help me to fix or replace my issues.

Great customer service. Alleays available to answer questions.

Great value and peace of mind for the money. Easy to set up. NOT easy to manage the subscription.

Agents are usually readily available and always stay with me as long as it takes to resolve my issue and don't make me feel like the dunce that I am! Worth the cost!

I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

Geek squad was free with purchase and we have enjoyed having it.

I haven’t had to use the extended warranty but I have friends that have and have been very impressed. And it was cheaper than the manufacturer warranty.

Given the quality of the products I bought, this may have been superfluous, but I'd rather have somebody available who knows what to do - just in case.

Best in buying any expensive item Always purchase the Geek Squad Protection. You will always have peace of mind instead of having to rebuy a item. Highly recommend

Got this with a tv. They came out and tested it when the screen went black. Replaced the tv immediately.

I an very pleased with the entire experience! Always great kind service and pretty fast:)

had this on previous tv wouldn't be without it. I would highly recommend it to everybody.

Had to get coverage for my new Oled tv purchase & the price was fair.

Get purchase fixed my computer, mounted my TV on the wall for $50 and bought the wall Mount to the house with them. Plus discounts on your warranties.

I like buying the service contracts so I can sleep at night. I know I am covered. The people are great and so knowledgeable. I highly recommend this service.

I love Geek Squad’s FAST AND EFFICIENT SERVICE!!!!

TV was great! The one it replaced literally died 3 days past the warranty. I purchased a five year plan.