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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30331 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 30,331 reviews
  • Rated 5 out of 5 stars

    Cant go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you dont invest in added protection on your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my replacement no question asked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact I can just come in and get a replacement no deductible no monthly. Just get a new one no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something to look forward to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet but will definitely enjoy if i ever need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tv but take advantage of a sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visual quality plex has some issues unfortunately and the lack of game streaming apps is felt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been such a help!! Wish i had gotten it sooner.. best buy has yet to let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad about the Best Buy’s Geek squad; 2 -year protection plan, for my new Samsung TV. The comfort of knowing that my 58- inch 4K HDL will be taken care of completely and in capable capable hands of the Geek squad technicians.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to install my laptop hard drive. It made it easy they transferred the system from the old one and did all the installations. Something came loose 6 months the after I brought the laptop back in they fixed it with no charge. I'm a welder and a mechanic i do not work on PC anything this coverage was worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. It was perfect for my daughters bed room. She loves it. The picture is great. Definitely a great Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek square

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 55inch Hisense TV after the Vizio 65 inch TV broke. The Geek Squad came to the rescue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel better knowing I have Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice having a 5 year warranty on a Smart TV. You never know what can happen during that time. It's very easy for a pixel to burn out and ruin the TV experience. I always buy warranties on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coverage on my computer so glad I don’t have to worry about it if it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative offered it and explains why should i get it but did not push me for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty’s needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy a TV or and appliances you need the five year warranty deals for just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use the insurance and hopefully I want have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to provide my mom long distance help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased a new computer for myself, I also bought one for my mom, who lives 700 miles away. I purchased the geek squad access for our computers, and when my mom has needed some help, I don't have to try to talk her through it over the phone - she can take her computer to her local best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them for this item but they have been great in the past with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use the service. I am happy to know I have it if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    confidance in excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with a smile. Many perks! Confidant to do business with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the warranty and the replacement was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the Geek Squad protection service as an insurance policy for my 75" TV... just in case something would go wrong as it's mounted on my den wall. There is nothing like having insurance when buying a extra large TV that's mounter of the wall.

    I would recommend this to a friend