Customer Ratings & Reviews

Good …………………………………………………………………..dddddddddddddddddddd

Great product an pictures are magnificent TV an customer service an delivery was on Time

The kids there are knowledgeable, and prompt. They were efficient and were able to deliver service exactly when they said they would.

I did not initially purchase Gerk Squad for my TV, but during the grace period we had an issue and needed assistance. Geek Squad showed up right on time!!

Geek very knowledgeable and understanding. They replace my TV in 2 days when I know questions asked. They really honor your warranty

Wonderful service as usual!! Wouldn't buy electronics from anyone else!!

Always go for protection, its just worth the minimal upcharge for the peace of mind.

Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

I had a problem with my tv and the Chromecast that was built in it and they gave me my money back and I bought another tv that was better then the one I had the problem with, The geek squad is the best when it come to fixing things. They even have fast service.

Helping with tv and ect had no problems with no warranty here

Better coverage than other place’s protection plan

I bought a 85 inch Samsung tv from Best Buy and to be frank, I’m loving it very much. It’s very easy to use and i have not had any difficult problem setting it up.

My customer representative was amazing and attentive!

Worth every penny. My prior Samsung tv covered by Best Buy warranty. 2 months before end of warranty, tv screen leds went bad. I got a brand new tv at no cost. Will buy appliances from Best Buy AND have Best Buy extended warranty.

The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

GS always great. They are always great. I have had them come out for a few different appliances, my dryer more than once.

Although we couldn’t use them for most of the year because of the pandemic I would recommend them they know what they’re doing. I do believe anybody that had geek squad this year should have added service to the contract for the inconvenience.

I’m very happy with there service very friendly and helpful best customer service I’ve ever had they really know how to keep there customers happy. Just wish there warranty prices was a little cheaper $500 for 5 year warranty for my oled c9 I think it’s a little steep

Protect everything as long as you can...technology is always messing up.

Love geek squad. Always buy their protection services.