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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30900 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 711 Showing 14,201-14,220 of 30,899 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection. They are there for you if you need them. Best Buy is number 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how big or small the issue, they are there to resolve it. They have gone out of their way on the päst and I am sure they will continue to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when offered. Geek squad is always worth it. I love the flexibility of this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service happy to help and very explainitve on everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Protection for OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Geek Squad 2 year protection covers burn-in for OLED tv's, but when I spoke with Best Buy support I was informed that the protection would begin after the manufacturers warranty but when I received the Geek Squad protection confirmation it shows that the protection begins from the day or purchase. There seems to be misinformation provided from the Geek Squad support agents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to have protection on such a big purchase like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchased protection plans for all my electronics purchased from Bestbuy. Highly recommend and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute must have! Simply looking out for my best interest with the purchase of my Surface Pro 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad for a number of things so far and they have always done a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad - security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this added to my Hisense - 70" Class H65 Series LED 4K UHD Smart TV. It wasn't all that expensive but the3 tv was cheap. It gives me the security of 5 years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents guided us through the system, we appreciate the help they gave us!! Thank you Geek Squad!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia QLED 50inch TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far, no issues, no lags. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a great addition to a television purchase. Receive support and protection for your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything including replacement if needed also geek squad will come and take it down if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a good idea to purchase to extend the warranty. A previous tv that I purchased stopped working right after the warranty was over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, will certainly recommend. The team really was attentive to my needs of the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy geek coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do show up and keep repairing the tv but should be taken back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance against the unknown and has been there when i needed it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this protection plan twice out of the five items I have on the plan and they give you absolutely no problems. They are very helpful and polite. Definitely highly recommend it when you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection on big ticket items. I have peace of mind knowing that it will save me lots of money if I have to use it.

    I would recommend this to a friend