Customer Ratings & Reviews

Very professional team installed my TV and took away the old one. All my questions were answered,

Excellent coverage, you never know what could go wrong, No need to hassle going to the manufacturer, protect yourself It's an excellent price and product!

Good services. Havent had an issue with geeksquad yet

I needed service on another TCL TV with dead pixels after the manufacturer warranty ran out. Service guy assessed the issue as unrepairable. So, the extended warranty kicked and a new a TV was ordered. Delivered yesterday and I completed the set up. All is well again.

I’ve used Geeksquad on several devices for installation of simple things like a screen protector for my wife’s. I watch to them coming out to the house to fix a TV that was almost at a time practically brand new TV. The man said it lasted another eight years very good, highly recommend

Really can’t give a review of service since I haven’t needed to use it. But I like knowing if something does go wrong with product purchased I have coverage at a reasonable cost.

Good to have for any device inconvenience that may and can occur.

Seems like it was a smart move to purchase an additional warranty at a reasonable price.

The first tv i got was cracked in the box so i returned it and was able to get a new one. Thanks!

We haven't had any reason to need the Geek Squad, but happy to know they will be there if we do need them.

Any issue that I had geek squad they been there helping to me to fix it I would 100 percent recommend the insurance

Best way to keep your items safe and can get another or fix with this plan

Always always get the extended warranty you never know what can happen and bestbuys always come through.

In my opinion geek squad replacement plans are gold. Last TV I had was a Samsung KS8500 and I loved that television. But unfortunately after a few years the screen started to go bad so I used this warranty and it gave me a lot of money to go towards my next TV purchase. Which was a Sony OLED. I've then purchased a warranty for that television as well because OLEDs can experience burn in. And fortunate for me this plan covers burn in. I'm hoping I never need to use it but if I do I know it's there and it's well worth it.

Very good service good customer care for products you buy!

Great service to get had it with my phone allows u to keep the value under the warranty to atleast replace or get a newer item to use for just one payment worth using and keeping track of. Especially for my tv that have a hard time with constant gaming and family movie watching

Must have on any tv! Over the years I’ve made it a must to include geek quad on all my tv purchases. They are prompt, capable and stand by their products.

Thankfully I have not had to use the warranty but having it is definitely a peace of mind. Great price for it as well! It covers everything I would need it to!

So glad I had purchasd the plan with our newn55" Hicense tv. Covered the black out screen that happened in the middle of a movie for no reason. Delivery drivers and support both said they are seeing this more and more. Sonin my opinion the cost for Geek Squad protection was well worth it! Did purchase a 5 year plan for new 65".

It seems like whenever I finally need to use GeekSquad for something important.. they are unable to assist. A little frustrating, I don't pay for extra protection because doesn't seem worth it to me