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Customer reviews

Rating 4.7 out of 5 stars with 30756 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 30,756 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for the price! I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is good for tv and customer service is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service Gurus!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in broken, confrontational and having a melt down. The Geek Squad handled me with kid gloves and made the world right again. They calmed me down, explained what the steps were to rectify the problem and then took action to get it done. They didn't make me feel stupid or inept. Outstanding Customer Service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to have protection for a tv with kids running around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty in the business hands down. If buying an expensive product, well worth spending a little extra for the extended warranty. Especially worth it for oled tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty is great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is great and come in handy just in case one of your items break down….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my car phone remote setup an.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent was able to advise me on options for my car installed and completed the installation on a timely and professional service. My laptop was also remotely repaired in a very professional manner to my satisfaction.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry. Five year warranty for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know, I know. "these plans are for suckers" All I have to say is that with out the plan on my old unit Id be shelling out $1000+ to buy a new one. All i had to do was call Geek Squad and they sent someone out to fix it. A week later they said they couldn't get the part and and told me to go into the store and pick out a new one. very easy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't need the protection but its woth having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've said it before and I'll say it again: I always but the protection plans. I have a kid that can be hard on his electronics and this covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic store With phenomenal energy. I always like to purchase my items And don't feel regret after

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dedicated Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad were professional and informative. We appreciate all their efforts to educate us on how to operate our newTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good addon for products you care about!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saves my sanity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is worth every penny! It is always there to help out with the ever-changing cyber world. Always pleasant, patient and efficient. They take the worry out of dealing with technology! Glad they have my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was a deciding factor for me. Good product for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have this for any protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the service to prevent any issue and they help me a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and audio quality. Great value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan for tv hopeful we never need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans = a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad product protection plans are a MUST! It's great having the this plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

    I would recommend this to a friend