Customer Ratings & Reviews

I have used Geek Squad protections plans for as long as I can remember. For anything of high dollar value it is imperative to get the protection plan. I have had to use it a few times in the past and they went above and beyond for the service I needed.

I strongly recommend this service with every big electronic purchase. Fast and very friendly response, took care of the issue in less than a week. Thank you

Never leave Best Buy without it. Protection value outweighs not having it at all.

They delivered the wrong TV but in 1 week, they made good on the return and brought us the right one. Now we are very pleased with the professionalism that they showed.

I love the fact they offer alot of different services!

Very good service to have if you have any issue with the TV they come and fix it or if the panel needs to replace they will replace the panel if you have burning they will fix it I love that

This OLED TV looks beautiful and runs like a beast for gaming on console and PC.

Haven't had to use it yet. But it gives me peace of mind to use my two OLED TV's without any worry.

works great. The Sub woofer gives a bit of a surround sound feeling, makes the sound more expansive and we like it,

Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

Definitely recommend getting extended warranty with new TV. Had to replace exiting 4 year old TV. So was definetly worth it for a 3000 dollar tv.

Send a warranty price is perfect. Discovers everything.

Why not protect your investment it always bad when you buy something expensive and then it stops working not having this protection means going out and buy a new one with your money.

The Customer Service Agent was very helpful and the Price was good

Norman was my geek squad tech. He was super helpful. Couldn't ask for a better experience

Best when you buy something and know you can always call them to fix but only problem is they take to long to come for app

I bought my televisions at the Best Buy warehouse where I always find incredible quality, incredible deals and the prices are so cheap why not ensure it just in case something happens; it’s all well worth it.

It’s good and interesting to watch. High quality tv

Geek squad all day just purchase it for my protection with the kids and accidents never used it yet but according to what they would fix and how they go about it seams very good

They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .