Customer Ratings & Reviews

Very helpful great service excellent protection plan!

The children mounted my television it’s so easy to do

Hope not to use it, but its good to know it is there.

Fast and easy delivery and great service online. Will buy online again. .

Haven't use the service yet because my TV is brand new but the customer service is excellent

NA did not use Geek Squad this time around. Sorry.

Exellent! So glad I did this. Pros fast, came out and diagnosed within a week, replaced my tv great customer service stateside. WELL worth the cost. Cons call center transferred overseas dropped calls twice after long wait times. Couldnt purchase protection plan over the phone for replacement had to go into Best Buys store to repurchase.

I bought a TV in 2017 and also purchased a 5 year Geek Squad warranty. I know some people will say warranties usually expire before you need them, but in this case, I was so glad I had it. The old TV suddenly stopped working, Geek Squad sent someone to check it out, it could not be repaired, so they replaced it with a new TV. I purchased another 5 year warranty for this new TV.

They were in and out. But they said they don't work for geek squard. they are just on contract to do installs. in and out, took the packaging stuff too.

Piece of mind highly recommend for new purchases. Always get.

I love that i get protection i can trust at a good price geek squad for the win

Took out the extended warranty...hope I don't have to use it. Just gives peace of mind to know I don't have to take it in and they will come to me to repair.

It's always a good idea to have your electronics insured

Always reliable and have the answers I need if there's an issue with my tech

Great service from everyone in the store. Happy with the outcome.

For a small room where you don't want a sub and better sound than the TV has, this is a great choice. Price was good for the sound it puts out. Easy set up.

I do not buy extended warrantees as a rule, but for the great price of the 5-Year Standard Geek Squad Protection you cannot go wrong.

Seemed like an excellent offer to protect and investment like this TV.

If you’re making a major purchase. Check the manufactures warranty , then consider getting a Geek Squad Warranty. It covers just about everything for a TV. Why buy a Higher end TV and trust that nothing will happen. It might not But what if it does. Is it worth the repair cost? Hopefully I will never need to use it. But if something goes wrong I’m pretty much covered.

It's a great feeling knowing that I'm covered no matter what happens.