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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30402 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 30,402 reviews
  • Rated 5 out of 5 stars

    its a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS get protection from geek squad trust me you dont want to not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty serivce plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to anyone get your extended warranty plan anything can happen to your tv even its brand new it happens to anyone even the new tvs never know what will happen be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option for pricy hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides a piece of mind, when buying high end items. Manufacturing warranty is great, but doesn't always cover everything and takes a lot longer than a ride to bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my all in one computer. It's not bulky and very easy to maneuver from one room to another. The touch screen effects are awesome and to actually be able to see everything on the screen is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection Plan for a good price for my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Howard’s Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my luck, as soon as manufacturing warranty ends, Geek Squad will kick in and I’ll have piece of mind. I always het a Geek Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan -- You never know!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always questioning my self when I have to purchase protection for my large purchases. I purchased the protection to one of my TV's 3 years ago and my TV started to flicker. I called to get it service, however they could not fix it and my TV was replaced!!! You may not ever use the service but it sure was nice to have it when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me when computer didnt turn on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and very proffessional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty Best Buy is the best definitely recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave five stars for the value. At $20 per year for 5 years on a 75" TV is quite reasonable. Although I haven't had anything go bad on me under an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get a GSBTP on TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to work for Best Buy and I shop a ton here. When it comes to TVs and anything covered with their "accidental handling" I always get the protection plan. It's a real life saver if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There for you when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the business. Glad I am able to use this if something happens to my appliance. Worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonably priced plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work on appliances for a living and sell protection agreements every day. So I believe in them whole heartedly. I chose to purchase the protection agreement when I bought my TV for peace of mindand the fact that if it breaks it will be repaired or replaced. And the price was very reasonable compared to other plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i dont need to use it ...but if i do im sure geek squad will come through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing ai have geek squad protection! My last TV i bought went out with one month remaining on my two year protection plan i purchased. So this was an easy choice to get a five year protection plan. It's the peace of mind. Best Buy is also the only company to cover burn in on an OLED TV if burn in is a concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free in home Geek Squad visits have been very helpful! They migrated data between my two I Macs and are helping me fine tune my Wi-Fi system in the house. The agents even make product recommendations and schedule a future appointment to deliver and install new items.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    **THE PROTECTION PLAN IS A SCAM**

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def good to have geek Squad Protection for my LG C2 42 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS BUY TV WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know people look at warranties as a way for companies to gain more money from you, but I am a BIG fan of Best Buy's warranties. For one, why would you spend hundreds of dollars on a product and not cover it? You don't buy a car and not get insurance? I've had great luck with ALL of my electronics (knock on wood) but I still don't want to risk it. If I spend hundreds of dollars on a product, its an investment that I want to make sure is covered.

    I would recommend this to a friend