Customer Ratings & Reviews

Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

The warranty is well worth it they honored my last extended warranty as promised. You never know when you will need it.

Geek squad is a great option to add on your electronics. I use them for years already and always works for me. The good thing is after 3 or 4 years if it breaks they will give you the store card and you just get back on again with new toy.

The delivery team is always professional and clean cut people. Enjoy doing business with them.

Geek squad did a great job in installing my wall mount and TV. I will always use them.

Always hard to want to spend the extra on a warranty you may not use. For us though it saved us from having to spend alot to replace our tv when it burned out but still under warranty

Haven’t had any issues with the tv to use it but for the reviews that o have seen should be a great service I always look @ the review and it sounds great

I purchased a samsung 4k TV back in August of 2016 and out of nowhere it went out in January in 2021. Luckily I had a 5 year product replacement plan on the TV. I was able to have the TV replaced and was given a full refund by best buy.

Though I didn't use the GS to install my products, they were very friendly, knowledgeable and extremely helpful!

I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.

Great service informative they fixed my tv fast and searched rigorously for the parts needed to fix the tv

I always buy the geek skquad protection just in case anything malfunctions . I have 2 items get replaced for what i paid for the product

My last tv had a problem nearly immediately after purchase. The Geek Squad replaced the hardware boards and the tv was fine for as long as I expected it to last.

2 year warranty from Geek Squad for TV purchase. No brainer.

The Geek squad are like tech genies, very courteous, professionals and knowledgeable.

EXCELLENT EXCHANGE SERVICE BY LOU IN FLORIDA NICE CHAT

Very reassuring to have the extended 5 year home protection plan for my 65" LG OLED TV. Anything goes wrong and Geek Squad will come to my home to repair without me having to take such a large item back in to the store. Definitely worth the additional cost for this coverage.

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

I always get the protection plan a d the times I had to use it, no questions asked. My item was either repaired or replaced in a reasonable time frame.

The TV was a lot bigger than I expected!! I love the screen size and how loud it can get and how bright it is. The only reason I give it 4 out of 5 stars is because it’s sometimes slow. Perfect for my BF’s gaming TV!!