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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 30,417 reviews
  • Rated 5 out of 5 stars

    Amazing service.. very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv picture went out almost completely.. called up and let them know. Had a new tv delivered the next day and they removed the old tv... great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year protection plan came in handy once my tv stopped working almost 2 years to the purchase date. Geek Squad mailed it out to be diagnosed and within 2 days I received an email that my device would be replaced. I went in and was given a gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's better than to have a 2 year geek squad protection on your products that you purchase. We have not had to use it yet, but it is there in case of a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know haven't had to use it. Thats a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't know how good their service is. I have heard good things, though. I bought extended protection in case something goes wrong with my TV, so hooefully it is good. I honestly hope i dont have to use it, lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had geek squad service a large tv, and service was quick no hassle , quickly fixed the issue with tv. The claim process was easy, overall would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 85 Inch Crystal UHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didnt bother questioning the problem, they just exchanged my tv based on my word. It took more than a month but it was sorted out, thankyou!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek Squad warranty. Manufacture warranties don't last long and you gotta ship them out. Totally regretted not getting it for my monitor, but got it for most other items. Have used it and they make it easy for a Repair/Replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4k OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for gaming and watching sports and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was helpful, knowledgeable and efficien

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job replacing the television under warranty with our replacement. They delivered it, set it up and explained its features and operation. Glad we had the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Understanding your new Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and installed by two of the most intelligent agents they could have sent my way. I felt very comfortable having them to work in my home. The patient they had explaining the ups and downs of have to maneuver through the channels was a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty protection on my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 year warranty was inexpensive protection for a tcl tv that I didn’t know much about. It will save me a lot of worry now that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't need them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far do not need there assistance love my TV Love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but I’ve had nothing but positive experiences with Geek Squad and their warranties in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection Always reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your a Geek if You Don't Get the Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With having two kids, who broke my last TV, it was a no brainer to go with the 5 year warranty! This will be the last TV I have to purchase for a long time, so I wanted to make sure nothing happens to it in the next 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the cashier on that day there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service at the moment and they clarify all your doubts with the team, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. Looks good. Sounds good. Quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always & must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only place love to be and must have the only one that does it

    I would recommend this to a friend