Customer Ratings & Reviews

The Geek Squad has been there every time I have had problems with my computer. Never a hassle about how it happened or who did what. Only once I had to bring my computer in to the store for them to repair it because I had really screwed it up. Otherwise they can usually repair it over the phone for me. Three cheers for the Geek Squad.

Haven’t had to use it yet but have had geek Squad service several times in the past year and frankly, where I am, they’ve been so good that I always try to purchase through Best Buy.

My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

Haven't had to use it yet and hope I never do. This if for a TV I got my mom. This protection gives me peace of mind knowing Best Buy will take care of issues should there be a problem and my mom will not have to worry about any cost out of her pocket.

I love the quality, features, and being able to stream movies concerts and other special events

If you are buying any type of electronic you should also be protecting your investment with a protection plan! Electronics are electronics and stuff can go wrong and if you have protection, you have NO worries in the world on your investment!

It was good quality and service is good , order delivered on time

We have always added geek squad service warranties to every product that buy. Geek squad has also been very helpful over the years when taking care of any product issues.

I had this on an lg tv geek squad guy came to the house said my tv need a new panel or it would be replaced. Im getting a new tv from them this weekend.

Feeling very confident about geek squad service. That’s why I took the extra coverage.

I wish i would have knew how this works but anyway i am glade i got the service cause i needed it a month after purchasing but could not use it untill a year later the manufacturing warrenty last a year an had to be used 1st

TVs aren't lasting as long as they used to. Sometimes less than a year before they develop a critical issue. This takes the worry and hassle out of getting it repaired or replaced.

I e always been happy with their service and professionalism. Had to use warranty protection before and it took care of my problem

Tv is just the perfect size for a kids room. Picture is perfect and very vlear

The Geek squad team are awesome! I hate that I waited so long to get their help. I get nice guys that know tons of stuff. They have helped me with setting up a new laptop, got my old printer to communicate with my new laptop and did the greatest job on my install of new wall mounted tv with sound bar. Great guys!!!

My tv stopped working and got a new one with no issues.

Aqesome tv for the price. Great picture and easy setup.

I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

They combined the insurance and installation as one package, so it is stressfree without worrying if we can install the TV correctly especially it is 65". And it combined with an insurance replacement plan for 5 years, so if they did the installation incorrectly, and the TV dropped or cracked, then they will have to replace it.