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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30418 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 30,418 reviews
  • Rated 5 out of 5 stars

    Wish I had bought it on the first TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have purchased this on the last TV a bought from Best Buy. The TV died 2 months after the manufacture warranty expired and it cost half the value of new to get it repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, feel safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection so worth it on a TV. On average TV's can burn out internal chips, boards, capacitors, resistors, and there a heck of a lot of tech in there compared to years ago, much more could go wrong so best to have the 5 year service imo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't buy the 2 year protection at first but got it within the month, glad I did since I was worried my dog would knock it over with it being on the floor lol on the wall now but either way good to have protection in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good plan if you need service on a dishwasher, it beats paying it out of your pocket if you need to replace it or repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my broken TV after 4 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment for a modern TV. They don't last and this has you covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good assurance, surprise lack of coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to not need this but am assured it will cover any damages by movers. It did NOT cover transportation of the TV from the store to my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad staff: pleasant and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with my daughter's new desktop. Though I haven't used them particularly for this product, I've used them in past times. Geek Squad associates are always pleasant and efficient. They always come through when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must for insecure people. There is always a chance that something will fail.. I like the assurance of Best Buy warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The kids are alright!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids there are knowledgeable, and prompt. They were efficient and were able to deliver service exactly when they said they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and nice too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. Came in and set up my tv on my entertainment center. Very professional and great service. Made sure that I was pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Worth it Depending on the Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is definitely worth it. In the case a dead pixel appears or the entire LED display goes out, they can replace or fix it pretty easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service I like the fact that I feel comfortable knowing that all my items are protected and also getting TV mounts in, not having to worry about doing the hard work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek very knowledgeable and understanding. They replace my TV in 2 days when I know questions asked. They really honor your warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Samsung 43" TV for my son. I don't want to get a headache when he tells me it doesn't work. I purchased this 5 year Protection so I didn't need to worry. I would recommend the Geek Squad Protection to all for any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your own security guard, protect your devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you not love the Geek Squad. When you need them they are always there. It is like your own security guard around your computer, appliance, phone, etc. Get protected with the Geek Squad, they keep your information and devices safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get the protection plan but I bought a $2,000 television so I thought I ought to have to get the 5-year so now I feel safer. Mmmm much safe. I would recommend the protection plan on purchases over $1,000.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek squad installed my refrigerator quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is great. They installed all my appliances and came back to adjust my refrigerator when i had problems getting it to the correct height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the coverage in the past and it is very useful. Have had 0 problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have repaired my computer several times and they work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good plans and excellent service. I prefer to buy with a guarantee of this I ask ... always excellent. Always protect more than what one needs ... best purchase option. I have bought this service for a long time and it has worked very well for me

    I would recommend this to a friend