Customer Ratings & Reviews

I was very satisfied with the additional coverage offered at a reasonable price to me in store when I purchased my vizio television. I highly recommend the additional coverage to ensure your tv is protected against product defect or failure.

Excellent choice. Good value, quality , performance. Good advise from sales representative

There was no way I wasn't purchasing Geek Squad Insurance for protection and peace of mind!!

Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

I love this program, I am not really tech savy and the new Tvs are much smarter than I. Whenever I have a problem with my Sony Bravia and my Samsung Qled I just call and they come out and fix the problem for me. Usually its not the Tv, just the lack of knowledge of the user. LOL

This is very useful for the longtime usage of my tv

Staff is mix of good and best. Overall experience was nice whenever I visited the Best Buy store.

My husband & I love Geek Squad protection - both for repairs & technology issues. Most issues can be resolved from home by the knowledgeable technicians. We are not very computer literate, so we wouldn't be without Geek Squad services.

Hope I do not need it, but when you put out this kind of outlay, knowing it's covered is great

This was a really good buy for my grandkids. It was the perfect item for their convenience. I have purchased others and recommended this it to others.

They are always there to help. Answer all my questions so I understand what I am doing. So I dont break things!

Thought it a good value, won’t know more unless I need to use it!

I always purchase the Geek Squad protection plan for my products because I know that they are very reliable when it comes to responding to its customers when necessary! They certainly give you piece of mind as a consumer.

Having burn in protection allows me to use my TV in HDR mode without worrying or babying the brightest. For the price, 5 years of peace of mind is worth it.

It's help to know where i can get my flat screen tv fix in the future

Hoping that it takes care of any damage or malfunction over the next 5 yrs,

They replace the fridge without an issue but I lost food twice and sent li the form twice never was reimbursed. Talked to different mangers they even said they woukd send it and still never was reimbursed. So as far as that it fake and they wont reimbursed fir the food. All my lobster, dhrimp and steak never replaced 2 times. So dont wate your time filling ut iut becwuse that part is like scam.

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

Have not had to use it yet but looking forward to using it when I have to

You can't go wrong with Geek Squad Protection on a device you expect to use and have for a long time. Every time I've had to use the Geek Squad Protection plan for an item that I got coverage on, the service has been great.