Customer Ratings & Reviews

Have not had to use it yet but looking forward to using it when I have to

I would say highly professional and fast. I always will get a warranty through them.

Well I had other products I had bought from Best buy anf they always keep there word on warranty

They were super helpful and insightful . I literally was in the store for maybe ten minutes

I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.

Who,are you going to call after the manufacturer warranty ends? Best Buy Geek Squad, that’s who. They are the best and will be there when/if needed.

I believe that the price for the cost of the insurance for the tv is worth it!

I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

This is the best service ever. I'm so glad someone created this.

No comments about the service because the guy delivered the tv and we took care of the rest.

Awosome tv great price always go with the warranty purchase as well

Great protection plan for the television if something happens to it

My westinghouse 46" died on me luckily right before 4 yr warranty expired. Used warranty to purchase this cheaper tv, but it's bigger, better quality pic, picks up more free channels with the antennnae and got another 5 yr warranty. Had $150 leftover to finally buy me a keurig 2.0. Very pleased with Best buy warranty program. No need to hang on to receipt, all info stays in your best buy account if you need to use the warranty.

wouldn't leave or buy anything from best buy without the knowledge that i would have a protection plan for my product. i have used the protection plan multiple times before and they do pay off in the long wrong if there is a problem.

Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.

I couldn’t be more happy with the geek squad warranty.

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

I've had to use the service in the past for other products. Having the service makes replacement much easier when problems arise.

Purchase the 5-year warranty because it was priced well. Geek squad is awesome but I hope I don't have to use them lol.

Says I have 2 years and I would like to get a new TV that would work as well as it did when I purchased it! I only have less than one week to do this or maybe a year and a week. But I haven’t been able to use it because of a glitch having my home landline listed instead of my mobile telephone.