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Customer reviews

Rating 4.7 out of 5 stars with 30929 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1375 Showing 27,481-27,500 of 30,928 reviews
  • Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment worth to buy a warranty 1/10 of the price of your item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeked up!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the type of protection!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with my geek squad TV replacement was nothing short of a nightmare. After a mistake on there end...what should have only taken 2 days for the replacement ended up taking over a month. I literally called over 15 times and was told something different by every CSR that I talked to. Eventually the gift card that was supposed to be electronically sent showed up in the mail with no correspondence from Geek Squad. I am grateful that my TV replacement was covered under warranty but furious about the way it was handled and how long it took.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Is it necessary?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's hope I don't have to use this...but if I do then I will be happy I got it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will never have to use it but for the price, better to be safe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have it, fortunately we haven't had to use it for any of our products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended protection plan especially for a television

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cant go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant go wrong with a warranty from geek squad. they know what they are doing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Caution with open box items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a open box-good tv woth the 5year geek squad plan. Tv never worked, geek squad tried fixing but because i bought an open box they only spend as much as you spent on the tv to fix so they couldnt fix it and just gave me my money back. Took 3 days off of work for the repairs and shouldve just retuened it to begin with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Hanging in there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not got issues to utilize Geek squad for this product yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love Geek Squad, they make a painful process a lot more bearable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 year warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i never have to use it. But if i do im glad i bought it. Great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have never had to use yet. so I cannot really review it yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get longer then 2 yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv died as soon as contract ended so upsetting right before Xmas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk I'm just writing a review for points, but hey free money right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wanted to protect my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my TV and I wanted to make sure I will have it for at least 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to know my tv will be covered for 2 years at a reasonable cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know Geek protection is very important to fully take care of my new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glade to have a warranty and they over good plans through their warranty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed but they try to fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection plans but I was upset recently when I had to returning a tv to get it fixed. When it was going to be sent a third time I asked to speak to a manager to replace my tv in store. I Should not have to wait a third time for the tv to be fixed especially since this was a gift for my mom

    I would recommend this to a friend