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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 30,789 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my printer. When my printer quit working, Geek squad assessed it and gave me a brand new one. I was back in business the same day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    real help, great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last tv had a problem nearly immediately after purchase. The Geek Squad replaced the hardware boards and the tv was fine for as long as I expected it to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Midagating Risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but I've got it. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps my blood pressure down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, like to keep them as long as possible, and this seemed prudent. I mean, I really like the laptop (Samsung Book2 360 13" screen).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a television of this value, it made total sense to opt for the Geek Squad service. It gives me peace of mind knowing that I am completely covered for most things that can go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Geek sqaud never lets me down and they even show me and help me understand things i dont understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A service plan for future needs?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a service plan, an insurance plan for any possible issues w/ the equipment we purchased. The actual evaluation isn't particularly valid until such time we have to make a call... then, truth will out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For higher price items I've always bought extended warranties from BEST BUY. They have great customer service and and support with these warranties if you ever have an issue during the warranty period you purchase....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so quick and efficient!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had such a pleasant man come and bring my tv. He was very knowledgeable about it. He kept me updated when he was going to be arriving and where he was at in his schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea with hig dollar electronics. I have purchased this with out electronics in the past and it has saved me a lot of stress when the factory warranty ran out. A very good investment got me a couple replacements in the past when the factory warranty expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option if you need to use the service to service electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is the Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty for electronics! Feel much safer with the Geeksquad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need for this yet but 5 years of piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the need for this yet but 5 years is a long time. Seeing as how my LG CX had problems after 3 years, I'm hoping that my new LG C3 will perform better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get a protection plan when i buy more expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Toshiba Fire TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Toshiba Fire TV, with its beautiful crisp picture and great sound. It has multiple HDMIs and with having Roku/Amazon apps, I no longer need the usb sticks. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan that you should seriously consider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty set my mind at ease when I made my purchase, because I was able to enjoy my purchase without any worries if something were to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So because of my C1 TV just shutting off I decided to get this extra protection plan to protect my C2 TV for an extra year, hopefully I don’t have any problems so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relieved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great feeling knowing that I'm covered no matter what happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tricia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on a TV for my 6 yr olds room. It died, but at no fault of my child (yeaaa). Took the TV back without receipt. The staff looked it up under my Best Buy card and the credit of the purchase price was applied to any TV I wanted to purchase. Very easy and the staff was great!

    I would recommend this to a friend