Customer Ratings & Reviews

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

I haven’t had to use it yet but it does bring some comfort knowing my purchase is protected if something happens to it.

purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

This feature adds a little extra peace of mind. I would definitely recommend.

Very useful fixing problems, i could return my tv without struggle

I've purchased the two years protection because of economic reasons, but when it time to renew I will have that option. Hopefully I will never have to use it but I'm glad it's a option for me just in case I do.

We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

I refuse to purchase any item now a days without an extended warranty, due to the fact that most items are built with quality in mind first before the profit being made so with tailgate being said an Best Buy extended warranty will ensure you that you at least get your money's worth.

The warranty seemed worth it to me since I am unsure of the TV brand quality in the long-term.

Have not used it yet but past experience with Greek Squad was always helpful and good

Haven't had any issues with the television and mounted the television myself on existing wall mount. Haven't had to use the Geek Squad protection so no issues. Always have been satisfied with the service received from Best Buy.

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

Nice to have extra Warranty for items you buy, but the Prices for the Extended Warranty have INCREASED DRAMATICALY.

My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

I usually buy the warranty for the products I purchase at Best Buy. I have used the warranties I have purchased in the past for every one of my washers. I would recommend at least getting the warranty on any washer purchased.

Extremely professional and nice. Did the job fast.

I love the fact I can just come in and get a replacement no deductible no monthly. Just get a new one no questions asked.

Very good, brand very good quality, all very good,

My Geek Squad Service purchase was the best purchase decision ever because when I needed installation assistance I called the Squad and they were at my home in less than an hour and done in less than an hour.