Customer Ratings & Reviews

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

I can sit back and enjoy my sound bar knowing that its protected no matter what happen it and protected by a great company

Always good to get protection. Especially on all electronics. Though sometimes geek squad will give u a hard time. (At least in my stores anyway)

As long as it protects my tele should it fail in the next two years we good.

Alway get the plan. I know they cost extra money but on big ticket items it is a must. Everything breaks now because of the low cost electronics.

Great team support for a nice price. Just a phone call away.

I had to protect my new purchase and I was told to get the geek squad and it was one of the best decisions I made so that I can protect my item

GREAT PRICE and GREAT PROTECTION would not do without it has same me a lot of $$$$ in repairs and services over the years

This is excellent for me, it covers a lot of things. Make me feel more secure.

Nice having the piece of mind that Best Buy stands behind the products hat they sell. Haven't had to use them yet, and hope I don't have too!

Geek squad came out for another tv, found the issue and got me a replacement tv

Geek squad protection is second to none and will give you peace of mind in the event any technical issue arises concerning your purchase.

Love having the protection of the Geek Squad. Their professional, knowledgeable and they take the time to answer questions.

Would never buy a TV without it!! Have had numerous house calls and their teams are outstanding.

DO NOT BUY ANYTHING WITHOUT IT. WORTH EVERY PENNY IF YOU LOVE YOUR PRODUCT! PERIOD. A very good investment, cheap, and hope you don't need it.

Purchased along with TV, haven't had to use service yet but historically it has been as advertised

The geek squad agents are courteous and understanding. Not pretentious at all even helped me understand in non tech savvy terms what my issues were

The protection plan is very beneficial. I have always purchased them and it well worth the expense.

the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.

Excellent quality satisfied extremely more than expected.