Customer Ratings & Reviews

When you buy a large ticket item for your new home its always good to protect your purchase

Unless you dont invest in added protection on your purchases

Haven't used Geek Squad yet, but the warranty is better than the other ones available elsewhere online, cheaper, and for 5 years instead of 4.

I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

Television works fine and I am satisfied with the performance.

we purchase this protection to go along with our new TV. I hope we don't have to use it but I have purchased this before and did not regret the purchase. Geek Squad is so easy to work with.

Haven't had to use it yet. But it gives me peace of mind to use my two OLED TV's without any worry.

very good place when in need for repair or just in case a accident

I’ve always purchased the geek squad protection plan. I did end up using it on my previous tv and it was a life saver. So if you want some peace of mind I’d buy it

I purchased to protect my new VIZIO since it is my first SMART TV and I wanted the added security for a tv I was not familiar with. The cost for two years of service was very reasonable and the size of theset makes it fairly easy to take in for needed service.

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

I always get the extended warranty on large purchases. First time i added it years ago it saved me a lot of money

They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

Love the geek squad They are there for you whenever you need them really knowledgeable great bunch of geeks geeks

I haven’t used it yet but in my opinion, it is a must-have.

Excellent price point for the coverage, I couldn’t pass up the 5 year price with my new tv especially since the last one was 3 years older and lighting surge caused me to have to replace it.

Never leave Best Buy without it. Protection value outweighs not having it at all.

Best appliance warranty you'll ever buy! If they can't fix it they'll replace it in no time. Even if they don't carry the item years later they will give you a comparable item of the same value you paid.

If you buy any items, you better get protection for what you buy. Get geeks squad for the protection and relax.