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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 30,833 reviews
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is outstanding protection for your needs. I suggest you get extra coverage like this because it is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great serviceI have an ex squad protection in your life always take care you anytime you have a Problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my other TV developed lines in the screen after two years I decided to get the protection plan. Honestly I hope I never have to use it, but the peace of mind is nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the geek squad warranty but have not used. You never know when you might need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the money and covers my purchases without a hassle. Hope I never have to use it but I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To Support & Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the peace of minds. Have had very good success with Geek Squad helping to resolve my issues and answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we won’t need to use this. I bought it on a tv that was purchased years ago. We needed to use the warranty and had excellent service Go Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extra insurance for my new television heard it was good haven't had to use it but it's there just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus, especially if something unexpected happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy monthly payments. No reason to worry about late fees because money comes out of your bank account every month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inches plus should have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV protection is needed on a big TV. I made this purchase not even thinking about it until checkout when it popped up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a hit or miss depending on the person who handles your case but generally it is good and to me it worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. Best Buy does seem to be a great place to buy products with good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad i got this service plan it will make me feel more secure in this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on top of TV issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to get my tv replaced when it malfunctioned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earning pints is great reviewing the extended warranties. This should be enough words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great it allows you to get items fixed at a discounted price they truly know what they are talking about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a geek squad plan for all my devices in case something were to happen.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi RickyG. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra coverage , you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to save money once item purchased breaks

    I would recommend this to a friend