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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 30,833 reviews
  • Rated 5 out of 5 stars

    Geeks squad are nice guys and girls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good technicians with great customer service skills. Very busy though. Had to wait a week to get help to hang TV hangers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanted the 55”, but due to covid it was limited in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the 55”, but due to covid it was limited in My area. The 65” is slightly too big for my liking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A service that offers great future possibilities and help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend using the Geek Squad to set up your electronics. They are experts and make it convenient for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70 samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture is amazing and its also so sleek and thin. Im enjoying this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They fixed my Laptop and it had many problems. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just here for the points I’ve spent more time on hold then actually being helped! I’m not impressed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always good to have protection in case of damage and/or dead pixels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service department in any store. The agents at the woodland hills location in California are above and beyond helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad protection for our TV knowing that any issues will be taken care of in a timely & professional manner due to the great service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to be safe then sorry when it comes to protecting your electronics. Glad Best Buy offers the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had no problems when contacting the Geek Squad about our protection plan that they offered to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues! Better safe than sorry ! Last time I bought a tv and didn’t get the extended warranty I regretted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage that pays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning strike took out the TV. They replaced it in 5 days. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad agent was very professional and helpful and friendly he explained everything about tv and his procedure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is absolutely worth it considering how long sets last these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My newly purchased laptop is well protected with this plan gives me a peace of mind. Good value for the 3 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mounted the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for protection for 5 yrs. I bought it and hope I never have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no way I was walking out with $1300 dollar tv and not get the protection needed now a days.Covers everything so don't be cheap and protect your appliances

    I would recommend this to a friend