Customer Ratings & Reviews

Good insurance for a tv. Come out and repair or replace. Didn’t like that it was double the cost of TV protection that was on $200 less than

You should always buy the geek squad service when purchasing a device over the 150 dollar range.

I always get a geek squad protection plan. Last time the back panel of LG went out and all images had such a strong blue hue. They came and looked at it then gave me a credit to get a new tv.

I bought a floor model OLED LG 55 inch TV because the price was too good to pass up. I bought this warranty because it was an floor model, I usually don't purchase an extended warranty. Im so glad I did. There was burn in on the wcreen when I got home and the geek squad came over and replaced my screen within a week. Amazing customer service and amazing warranty! Thanks geek squad and Best buy!

Bought a tv and returned it. The geek squad service fees were also returned. No hassle whatsoever.

I like buying the extended warranties on electronics it gives me an extended piece of mind that if my product had a problem in the future The Geek squad has my back.

Haven't had to use this and hope we don't have to, but it's there if we should need it. Gives peace of mind!

Good expalanation for necessity of protection plan.

Great tv for the price i paid for it. Super clear picture and they took great care of me at the store after rhe first tv showed up at my house with a shattered display. Best buy ahs always been great to me.

The Geek Squad service it well worth the price and I would purchase it again in a heartbeat!

I was very glad to get the chance to extend my service to 5 years and the Geek Squad made it easy.

Hopefully I don’t have to use it but just in case I have it.

Great picture. Liked the idea of being able to load different apps. Didn't like the fact that the memory was quickly used up after uploading a few apps. We ofteh received a message to uninstall apps to clean up the memory. Overall this is a great TV for the cost. You may need to be a little tech savvy for this one.

Great service all the time. Whether you are in the store or have questions on the phone!

The TV was in stock and salesman assisted loading in my truck. This was awesome to say the least.

The price of the warranty has doubled however down the line I will definitely appreciate having purchase the warranty should the tv have issues.

I bought a Sony TV in 2017 and purchased a 5 year Geek Squad warranty. I thought the Sony TV would last a long time, but I decided to buy the warranty just in case. The TV suddenly quit working in May 2020. Best Buy sent a repairman out to check TV. It could not be repaired. They replaced it with a new TV. So glad I had the 5 year warranty. It's also nice to be able to call Geek Squad when I have any questions.

The most beautiful guarantee I have seen in my life

This tv has an excellent picture. I have no problems to report

It seems like whenever I finally need to use GeekSquad for something important.. they are unable to assist. A little frustrating, I don't pay for extra protection because doesn't seem worth it to me