Customer Ratings & Reviews

We used this before and l can honestly say Best Buy actually honors their warranties! It’s the main reason we keep coming back to this store. Thank you!!!!

Love the Webroot, Ive had the service for over 5 years and havent had one problem thank you

You have to get the geek squad coverage are you crazy?

Love the geek squad warranty! They cover anything even if it was your mistake

Nice to know I have this service if something were to go wrong.

If you can afford the extra $$? DO IT. IT's a gamble if you'll ever use it, but hey...Insurance.

Good insurance hope I never have to use it gives your piece of mind

Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable

Normally would not get the extended warranty but did in the past and it paid off big time when I had an issue- ended up getting a new TV and install for free.

Great service. They did a great job hooking up my TV and got there on time.

I highly recommend using the Geek Squad. I have had to use them a couple of times, but they were always helpful ad able to either fix the problem or replace the product. Well worth the money.

Have not needed to use this yet. Hope I don't ever need it but have it because I had another $1200 TV that lasted about a year and seven months before it stopped working and no extended warranty.

Its a great tv the 4k graphicsin crystal works on xbox and looks so real.

I used this service to ask a simple question and they were extremely helpful. Hopefully, will never need to use for something more serious, but glad they have my back if I do need assistance.

A very good service for someone like myself who isn't the most tech savy!

I got a price adjustment and ended up getting a price adjusted warranty. So working with the Geek Squad service has been great so far.

The tv would not pick up off air channels. Exchange for another tv.

Haven’t needed it yet, but the price was so reasonable I couldn’t turn it down. I always have difficulty with electronics so I happily purchased it.

They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees

Havent neede to use it yet but have used their services in the past for other products