Customer Ratings & Reviews

I have taken my computers in to the geek squad a few times and the service has been great. I have also used the remote geek squad service with the same great customer service.

I always purchase the Geek Squad protection for almost everything I purchase from Best Buy! Whenever I've needed it, it's been a seamless process!

I always purchase the Geek Squad protection for almost everything I purchase from Best Buy! Whenever I've needed it, it's been a seamless process!

I always buy these things and from timer to time have had to use them and Best Buy does a great job in taking care of their customers

The agent was extremely competent and friendly, helping resolve my TV's issue really swift.

Great to work with. Explain issues well and wirk to resolve problem.

Geek squad is always there to help! Very knowledgeable and professional!

Was hesitant about this purchase. It has paid for itself. Great to know we have someone available to help when we need it.

Only warranty i have trusted its great they cover burn in images on oled tvs

I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

Great TV for the price! It's nice and sleek. I got this as I just moved and was not looking to spend TOO much money and I'm glad I did!

I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

Nothing like the extra piece of mind when purchasing items at Best Buy!

I always add an extra protection plan for just about all my purchases at Best Buy. It’s another layer of protection. Highly recommend!

Pretty sure won’t use it but it’s good to have the warranty just in case. You never know

WELL WORTH THE PRICE OF SERVICE AND HELP WITH THE GEEK SQUAD....FIX AND OR REPLACE..THATS WHAT IAM TALKING ABOUT

I usually don't purchase a maintenance plan on anything, but decided to after the salesman explained all that it covered. I hope I never have to use it, but if I do, it is there.

Purchasing Geek Squad for today's TVs is almost a must with the amount of technology they have in them. Geek Squad will cover from must failures that are not covered from the manufacture.

Holy Smokes! Protect your Smart TV from falling off the wall with the professional install service from Geek Squad