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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 758 Showing 15,141-15,160 of 30,812 reviews
  • Rated 5 out of 5 stars

    Bought extra plan for added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the added protection plan. If anything goes wrong I don’t have to worry about cost of repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always trust Best Buy Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this product when purchasing a best Buy Electronic product. You won't be disappointed ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return / exchange process was very quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not really necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used the service since I got it and i kind of wish I hadn't. But, that's not their fault, its mine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan for my tv money value excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on anything I buy from here and it’s the best protection! I love they send reminders when you can renew as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price of repairs skyrocketing, a way to cover any unforeseen issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I glad that I added this purchase to my TV. I ended up having as issue with a few of the HDMI ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for OLED TV, covers burn in. I'm relieved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping this will serve it's purpose. I have not had to use it but I feel very confident having it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use this yet....and hopefully not ever, I was kinda disappointed at purchase time. I expected some papers describing where and who to contact - at least an email. If I ever have to use it, I will need to chase down the paperwork. Overall did not get a warm-fuzzy on this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tmatuska

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recommend a WARRANTY if it's a big or expensive item.I have had to replace items due to no warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem fixer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson broke my screen on my last TV so there was no way I want chicory the new one I purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and value depending on the product. I have not had any services done like tv calibration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have, especially whenever moving into/redoing a house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any electronic appliance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection warranty. OEM warranties are only good for a year. This is five years of peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best for any and all product purchase protection and is the backup for answers too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime i have an issue they resolve it, good value to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Geek squad fixed and my issue and made suggestions on another product that wasn't in the equation. So I got double help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents came and connected my tv and all other devices.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!