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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 782 Showing 15,621-15,640 of 30,816 reviews
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you I normally buy the warranty if its not expensive and i really loved the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with geek squad protection. Very easy to deal with and always satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service great protection i cant complain they took very good care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered question promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were very helpful in addressing startup issue with Amazon Fire TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, didn’t ever need anything done but I had questions which were answered quickly and easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right for their service. I can't imagine buying a $1500 to and not getting their service. Spend the money to not worry about anything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents computer. The customer service and their patience was great for older Americans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does a great job of helping me with any needs I’m not familiar with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can be worry free for 5 yrs. it’s a small price to pay on a tv that’s for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy anything without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection and it has always paid off even if I never use it. Peace of mind is invaluable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always want to get the geek squad warranty. Geek squad members are always willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY protection is a most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBY (Best Buy) protection is the best thing ever! I never have a problem and whenever I need to use my services they always come through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBY (Best Buy) protection is the best thing ever! I never have a problem and whenever I need to use my services they always come through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans great value for the price plus I love they actually do the repairs mostly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't make things like they used to. Always buy the extra protection it does pay in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buying a tv without it. TVs will break and aren’t meant to last. Geek squad saved me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Get Caught Unprepared!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the Geek Squad warranty! I used it for A TV purchased for my father, so I can relax and let him explore his TV channels!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good agent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me whenever I needed help with my devices, they easily understandable and quick with their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have to wait until i have some body to help me bring the tv upstairs. i do get great service from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend buying with any major appliance great customer service they come out very quick to look at fixing it and will replace it if need be

    I would recommend this to a friend