Customer Ratings & Reviews

I am so happy that I purchased this 5 year plan. My last television had the screen go out after only having it a little under 4 years. I did not have a protection plan so therefore I had to go and get another television. Now with this plan I feel secure on my purchase.

I always purchase the Geek Squad protection plan for my products because I know that they are very reliable when it comes to responding to its customers when necessary! They certainly give you piece of mind as a consumer.

Very good to know that my purchase is backed by the Geek Squad

My wife and I purchased this tv with 5 year geek squad protection. The protection gives me peace of mind on a large purchase and to me it is definitely worth it whether I need their services or not.

Great to use especially when tv whent down. They were really easy to reach

Used the service on a Vizio for my father a few years ago. Brought TV in and they couldn't fix it so we got a new one of the same price.

Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

Nowadays you need to buy this program. I had to use it few times with several products and it is totally stress free process

Even though stock is limited more than it used to be, I found a comparable replacement for my TV when it had isssues. Love that the cost of extended warranties have come down over the years.

Tv colors are great,like the fact that when ibluetooth headphones they connect immediately

I would have given 5 stars because the protection is good but Best Buy in store customer service tried to make me pay twice for Geek Squad protection if my son hadn't noticed

Great service very nice helped me move my tv did a great job assisting me

Don't know yet. If tcl doesn't warranty my tv we will see what Geek squad does. Geek squad doesn't kick in until tcl's non existent warranty ends.

I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

The kids there are knowledgeable, and prompt. They were efficient and were able to deliver service exactly when they said they would.

So I basically bought this coverage from my 55-in LG OLED TV, I was able to talk to the representatives and they rest assured me for the next 5 years my product would be safe. They answered I requested that I had available to me

I purchased this LG about 2 months ago. No complaints at all, good color and clarity!

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

have not used this yet as the tv is new! Not familiar with their service team.

Always a must for insecure people. There is always a chance that something will fail.. I like the assurance of Best Buy warranties.