Customer Ratings & Reviews

Ha ent had to use it for this item but im also assuming its no different from the time i have had to use the service , no hassles

We are very pleased with the geek squad. If we had issues we were able to call set up an appointment and have them fixed. This was in our home and at the store!

Having your items protected is very important to have.

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

Geek squad has always been great to help and Diagnose and repair what I needed.

[Employee of bestbuy] I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

reasonably priced smart TV for a kids playroom, this one does the job. Looking at the side, the top of the tv is pretty slim, just wished the bottom was as thin, since its visible in this particular room. Also no RCA inputs for a gaming unit, had to use the component input so that used up that input.

Have not had to use their service yet on new tv but have had great response when needed on computer

Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.

Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.

Everything was great. Looks good. Sounds good. Quality is good

Geek Squad is an absolute must for any major purchases. I have never had any issue with them honoring their warranty. They have always gone above and beyond for me and my family with any issues with our electronics. I highly recommend adding this to any purchase.

I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

Love the service I receive when I need help from Geek squad

I hope to not need this but am assured it will cover any damages by movers. It did NOT cover transportation of the TV from the store to my house.

It is great that such a long warranty is offered. I have been using geek squad protection for several years on products, and when there is an issue with a product, it is usually replaced in store on the spot hassle free.

This plan was actually well-priced as compared to a SquareTrade plan online with a discount code, so I went with it for the piece of mind. I am happy I went with that decision. I recommend comparing yourself on a case-to-case basis.

Meets budget. Picture is crisp, clear, easy set up for install. Great sound system, level and sound. New face for roku! Give it a try! No regrets!! Thanks vicky

Replacement plan is good to have just in case. I had to use it one time on another purchase and it covers it just like they say. I wouldn’t go without it.